6 Steps to Make the Most of Your Communications Investment

investment

Technology is changing rapidly. But, when it comes to Unified Communications and Collaboration (UCC), there are easy steps you can take to ensure your investments are primed for the long-run.  No matter what tomorrow brings, here are six steps to follow to make the most of your UCC investment and ensure a better path forward for your business.

  1. Keep your communications seamless

The mobile workforce is not a trend you can expect to fade away anytime soon – in fact, prepare yourself for the opposite. By 2018, it’s expected that 70% of mobile professionals will do business on mobile devices. But mobility should never hinder productivity. Your communications and collaboration tools should be designed with mobile in mind so you can have an in-office experience that’s consistent across all your mobile devices, no matter where you are in the world.

  1. Boost your bottom line with significant cost savings

Improving your mobile collaboration strategy now can save you big bucks year after year. In fact, the average cost a company faces for a bad or non-existent mobile strategy is $36 million per year! Working with a vendor with a mobile-first vision can transform your business into a mobile enterprise and improve your profit margin without a sales miracle.

  1. Engage the best talent, anywhere in the world

Did you know 36% of employees would choose flexible working options over a pay raise? Not only can a mobile collaboration strategy improve employee morale, but it creates meaningful connections with employees on the road and in remote offices, creating a truly collaborative environment.

  1. Build customer loyalty in a changing consumer market

Your workforce isn’t the only thing that’s mobile. Today’s customer is no longer content to wait in line or hang on hold for even a few minutes. Instead, your customers want to connect with you through their favorite media – SMS, web chat, social media and video – and they want to do so instantly. To gain a competitive edge, ask your technology partner about multimedia options for customer engagement.

  1. Protect your investment as your business grows and needs change

Partnering with the right vendor provides the flexibility to grow at your own pace. Whether you’re on-premises today, diving into cloud or testing the waters with a hybrid model, your environment should easily scale as your business expands. And don’t let your vendor tie you down – choose from best of breed solutions by working with a partner that offers CRM, Microsoft and VMware integrations.

  1. Trust a partner that delivers all this and more

From how your employees innovate to how you engage with your customers, your communications are critical. Take your team collaboration and customer experience to the next level by partnering with a vendor that can support you today and tomorrow, no matter what the future brings.

 

 

Source: by the Experts at Mitel – Aug 8, 2017

Speak Your Mind

*

  Globals Profiler (567.38 ms) SQL (35 queries in 18.82 ms) Errors (1) Toggle Close
$_GET = array (
);

$_POST = array (
);

$_COOKIE = array (
);

$_SESSION = array (
);

$_SERVER = array (
  'SERVER_SOFTWARE' => 'Apache',
  'REQUEST_URI' => '/6-steps-make-communications-investment/',
  'REDIRECT_HAVE_ORIGINAL_USER_AGENT' => 'CCBot/2.0 (http://commoncrawl.org/faq/)',
  'REDIRECT_IS_WPE' => '1',
  'REDIRECT_WPE_CAN_WRITE_DISK' => '0',
  'REDIRECT_WPENGINE_PHPSESSIONS' => 'on',
  'REDIRECT_WPE_HEARTBEAT_AUTOSAVE_ONLY' => 'on',
  'REDIRECT_WPENGINE_FORCE_STRONG_PASSWORDS' => 'on',
  'REDIRECT_WPENGINE_CLEAR_EXPIRED_COOKIES' => 'off',
  'REDIRECT_WPENGINE_ACCOUNT' => 'yourcri',
  'REDIRECT_WPENGINE_SESSION_LOCKING' => 'on',
  'REDIRECT_STATUS' => '200',
  'HAVE_ORIGINAL_USER_AGENT' => 'CCBot/2.0 (http://commoncrawl.org/faq/)',
  'IS_WPE' => '1',
  'WPE_CAN_WRITE_DISK' => '0',
  'WPENGINE_PHPSESSIONS' => 'on',
  'WPE_HEARTBEAT_AUTOSAVE_ONLY' => 'on',
  'WPENGINE_FORCE_STRONG_PASSWORDS' => 'on',
  'WPENGINE_CLEAR_EXPIRED_COOKIES' => 'off',
  'WPENGINE_ACCOUNT' => 'yourcri',
  'WPENGINE_SESSION_LOCKING' => 'on',
  'HTTP_HOST' => 'yourcri.com',
  'HTTP_CONNECTION' => 'close',
  'HTTP_X_LB_KEY' => 'yourcri',
  'HTTP_X_IS_BOT' => '1',
  'HTTP_USER_AGENT' => 'CCBot/2.0 (http://commoncrawl.org/faq/)',
  'HTTP_X_FORWARDED_HOST' => 'yourcri.com',
  'HTTP_WPE_READONLY' => 'on',
  'HTTP_ACCEPT' => 'text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8',
  'HTTP_X_UA_ORIGINAL' => 'CCBot/2.0 (http://commoncrawl.org/faq/)',
  'HTTP_RAWHOST' => 'yourcri.com',
  'HTTP_X_BOT_CACHE' => 'YES',
  'HTTP_X_CACHE_GROUP' => 'bot',
  'HTTP_X_HASH' => 'yourcri.com#/6-steps-make-communications-investment/#bot####',
  'HTTP_ACCEPT_ENCODING' => 'gzip',
  'PATH' => '/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin',
  'SERVER_SIGNATURE' => '',
  'SERVER_NAME' => 'yourcri.com',
  'SERVER_ADDR' => '127.0.0.1',
  'SERVER_PORT' => '80',
  'REMOTE_ADDR' => '54.234.65.78',
  'DOCUMENT_ROOT' => '/nas/wp/www/sites/yourcri',
  'REQUEST_SCHEME' => 'http',
  'CONTEXT_PREFIX' => '',
  'CONTEXT_DOCUMENT_ROOT' => '/nas/wp/www/sites/yourcri',
  'SERVER_ADMIN' => '[no address given]',
  'SCRIPT_FILENAME' => '/nas/wp/www/sites/yourcri/index.php',
  'REMOTE_PORT' => '59950',
  'REDIRECT_URL' => '/6-steps-make-communications-investment/',
  'GATEWAY_INTERFACE' => 'CGI/1.1',
  'SERVER_PROTOCOL' => 'HTTP/1.0',
  'REQUEST_METHOD' => 'GET',
  'QUERY_STRING' => '',
  'SCRIPT_NAME' => '/index.php',
  'PHP_SELF' => '/index.php',
  'REQUEST_TIME_FLOAT' => 1516501161.3020000457763671875,
  'REQUEST_TIME' => 1516501161,
);

Profiler Initiaded 0.0000 ms 31732 kB
Profiler Noise 0.0231 ms 31733 kB
Profiler Stopped 567.3761 ms 60707 kB
0.5560 [ms]
SHOW TABLES LIKE 'wp_instapage_options' /* From [yourcri.com/6-steps-make-communications-investment/] in
[/nas/content/live/yourcri/wp-content/plugins/instapage/connectors/InstapageCmsPluginWPConnector.php:106] */;
0.3381 [ms]
SHOW TABLES LIKE 'wp_instapage_pages' /* From [yourcri.com/6-steps-make-communications-investment/] in
[/nas/content/live/yourcri/wp-content/plugins/instapage/connectors/InstapageCmsPluginWPConnector.php:106] */;
0.3419 [ms]
SHOW TABLES LIKE 'wp_instapage_debug' /* From [yourcri.com/6-steps-make-communications-investment/] in
[/nas/content/live/yourcri/wp-content/plugins/instapage/connectors/InstapageCmsPluginWPConnector.php:106] */;
0.2539 [ms]
SELECT metadata FROM wp_instapage_options /* From [yourcri.com/6-steps-make-communications-investment/] in
[/nas/content/live/yourcri/wp-content/plugins/instapage/connectors/InstapageCmsPluginWPConnector.php:106] */;
0.1769 [ms]
SELECT * FROM wp_instapage_options /* From [yourcri.com/6-steps-make-communications-investment/] in
[/nas/content/live/yourcri/wp-content/plugins/instapage/connectors/InstapageCmsPluginWPConnector.php:106] */;
0.6289 [ms]

		SELECT ID, post_name, post_parent, post_type
		FROM wp_posts
		WHERE post_name IN ('6-steps-make-communications-investment')
		AND post_type IN ('page','attachment')
	 /* From [yourcri.com/6-steps-make-communications-investment/] in [/nas/content/live/yourcri/index.php:17] */;
0.6359 [ms]
SELECT   wp_posts.* FROM wp_posts  WHERE 1=1  AND wp_posts.post_name = '6-steps-make-communications-investment' AND wp_posts.post_type = 'post'  ORDER
BY wp_posts.post_date DESC  /* From [yourcri.com/6-steps-make-communications-investment/] in [/nas/content/live/yourcri/index.php:17] */;
0.4280 [ms]
SELECT * FROM wp_instapage_options /* From [yourcri.com/6-steps-make-communications-investment/] in
[/nas/content/live/yourcri/wp-content/plugins/instapage/connectors/InstapageCmsPluginWPConnector.php:106] */;
0.1969 [ms]
SELECT * FROM wp_instapage_options /* From [yourcri.com/6-steps-make-communications-investment/] in
[/nas/content/live/yourcri/wp-content/plugins/instapage/connectors/InstapageCmsPluginWPConnector.php:106] */;
0.1838 [ms]
SELECT * FROM wp_instapage_options /* From [yourcri.com/6-steps-make-communications-investment/] in
[/nas/content/live/yourcri/wp-content/plugins/instapage/connectors/InstapageCmsPluginWPConnector.php:106] */;
0.2341 [ms]
SELECT * FROM wp_instapage_options /* From [yourcri.com/6-steps-make-communications-investment/] in
[/nas/content/live/yourcri/wp-content/plugins/instapage/connectors/InstapageCmsPluginWPConnector.php:106] */;
0.2100 [ms]
SELECT * FROM wp_instapage_options /* From [yourcri.com/6-steps-make-communications-investment/] in
[/nas/content/live/yourcri/wp-content/plugins/instapage/connectors/InstapageCmsPluginWPConnector.php:106] */;
0.2601 [ms]
SELECT instapage_id, slug, enterprise_url FROM wp_instapage_pages WHERE type = 'page' AND slug = '6-steps-make-communications-investment' /* From
[yourcri.com/6-steps-make-communications-investment/] in
[/nas/content/live/yourcri/wp-content/plugins/instapage/connectors/InstapageCmsPluginWPConnector.php:106] */;
0.1979 [ms]
SELECT metadata FROM wp_instapage_options /* From [yourcri.com/6-steps-make-communications-investment/] in
[/nas/content/live/yourcri/wp-content/plugins/instapage/connectors/InstapageCmsPluginWPConnector.php:106] */;
0.2890 [ms]
SELECT COUNT(wp_posts.ID) AS page_count FROM wp_posts WHERE wp_posts.post_type = 'instapage_post' AND wp_posts.post_status = 'publish' /* From
[yourcri.com/6-steps-make-communications-investment/] in
[/nas/content/live/yourcri/wp-content/plugins/instapage/connectors/InstapageCmsPluginWPConnector.php:718] */;
0.4981 [ms]
SELECT option_value FROM wp_options WHERE option_name = 'can_compress_scripts' LIMIT 1 /* From [yourcri.com/6-steps-make-communications-investment/]
in [/nas/content/live/yourcri/wp-content/themes/genesis/header.php:18] */;
0.2911 [ms]
SELECT option_value FROM wp_options WHERE option_name = 'can_compress_scripts' LIMIT 1 /* From [yourcri.com/6-steps-make-communications-investment/]
in [/nas/content/live/yourcri/wp-content/themes/genesis/header.php:18] */;
0.8950 [ms]
SELECT  t.*, tt.* FROM wp_terms AS t  INNER JOIN wp_term_taxonomy AS tt ON t.term_id = tt.term_id INNER JOIN wp_term_relationships AS tr ON
tr.term_taxonomy_id = tt.term_taxonomy_id WHERE tt.taxonomy IN ('post_format') AND tr.object_id IN (3168) ORDER BY t.term_order ASC  /* From
[yourcri.com/6-steps-make-communications-investment/] in [/nas/content/live/yourcri/wp-content/themes/genesis/header.php:24] */;
0.7761 [ms]
SELECT   wp_posts.* FROM wp_posts  WHERE 1=1  AND wp_posts.ID IN (2965,2966,2975,2976,2977,2978) AND wp_posts.post_type = 'nav_menu_item' AND
((wp_posts.post_status = 'publish'))  ORDER BY wp_posts.menu_order ASC  /* From [yourcri.com/6-steps-make-communications-investment/] in
[/nas/content/live/yourcri/wp-content/themes/cri/library/responsive.php:77] */;
0.7250 [ms]
SELECT  t.term_id, tt.parent, tt.count, tt.taxonomy FROM wp_terms AS t  INNER JOIN wp_term_taxonomy AS tt ON t.term_id = tt.term_id INNER JOIN
wp_term_relationships AS tr ON tr.term_taxonomy_id = tt.term_taxonomy_id WHERE tt.taxonomy IN ('category') AND tr.object_id IN (3168) ORDER BY
t.term_order ASC  /* From [yourcri.com/6-steps-make-communications-investment/] in
[/nas/content/live/yourcri/wp-content/themes/cri/library/responsive.php:77] */;
0.3710 [ms]
SELECT term_id, meta_key, meta_value FROM wp_termmeta WHERE term_id IN (135,52,45) ORDER BY meta_id ASC /* From
[yourcri.com/6-steps-make-communications-investment/] in [/nas/content/live/yourcri/wp-content/themes/cri/library/responsive.php:77] */;
0.8681 [ms]
SELECT  t.*, tt.* FROM wp_terms AS t  INNER JOIN wp_term_taxonomy AS tt ON t.term_id = tt.term_id INNER JOIN wp_term_relationships AS tr ON
tr.term_taxonomy_id = tt.term_taxonomy_id WHERE tt.taxonomy IN ('post_format') AND tr.object_id IN (3168) ORDER BY t.term_order ASC  /* From
[yourcri.com/6-steps-make-communications-investment/] in [/nas/content/live/yourcri/wp-content/themes/genesis/lib/structure/loops.php:150] */;
1.0998 [ms]
SELECT  t.*, tt.* FROM wp_terms AS t  INNER JOIN wp_term_taxonomy AS tt ON t.term_id = tt.term_id INNER JOIN wp_term_relationships AS tr ON
tr.term_taxonomy_id = tt.term_taxonomy_id WHERE tt.taxonomy IN ('post_format') AND tr.object_id IN (3168) ORDER BY t.term_order ASC  /* From
[yourcri.com/6-steps-make-communications-investment/] in [/nas/content/live/yourcri/wp-content/themes/genesis/lib/structure/loops.php:150] */;
0.8230 [ms]
SELECT SQL_CALC_FOUND_ROWS  wp_posts.ID FROM wp_posts  WHERE 1=1  AND wp_posts.post_author IN (18)  AND wp_posts.post_type = 'post' AND
(wp_posts.post_status = 'publish')  ORDER BY wp_posts.post_date DESC LIMIT 0, 3 /* From [yourcri.com/6-steps-make-communications-investment/] in
[/nas/content/live/yourcri/wp-content/plugins/starbox/models/Frontend.php:226] */;
0.1740 [ms]
SELECT FOUND_ROWS() /* From [yourcri.com/6-steps-make-communications-investment/] in
[/nas/content/live/yourcri/wp-content/plugins/starbox/models/Frontend.php:226] */;
0.6530 [ms]
SELECT SQL_CALC_FOUND_ROWS wp_comments.comment_ID FROM wp_comments  WHERE ( comment_approved = '1' ) AND comment_post_ID = 3168 AND comment_parent = 0
 ORDER BY wp_comments.comment_date_gmt ASC, wp_comments.comment_ID ASC  /* From [yourcri.com/6-steps-make-communications-investment/] in
[/nas/content/live/yourcri/wp-content/themes/genesis/lib/structure/comments.php:39] */;
0.6902 [ms]
SELECT   wp_posts.* FROM wp_posts  WHERE 1=1  AND wp_posts.ID IN (3001,3002,3003,3004,3005,3012) AND wp_posts.post_type = 'nav_menu_item' AND
((wp_posts.post_status = 'publish'))  ORDER BY wp_posts.menu_order ASC  /* From [yourcri.com/6-steps-make-communications-investment/] in
[/nas/content/live/yourcri/wp-content/themes/genesis/lib/structure/sidebar.php:26] */;
0.6711 [ms]
SELECT   wp_posts.* FROM wp_posts  WHERE 1=1  AND wp_posts.ID IN (2965,2966,2975,2976,2977,2978) AND wp_posts.post_type = 'nav_menu_item' AND
((wp_posts.post_status = 'publish'))  ORDER BY wp_posts.menu_order ASC  /* From [yourcri.com/6-steps-make-communications-investment/] in
[/nas/content/live/yourcri/wp-content/themes/cri/library/footer.php:20] */;
0.4940 [ms]
SELECT display_meta, notifications FROM wp_rg_form_meta WHERE form_id=4 /* From [yourcri.com/6-steps-make-communications-investment/] in
[/nas/content/live/yourcri/wp-content/plugins/gravityforms/forms_model.php:779] */;
0.2670 [ms]
SELECT confirmations FROM wp_rg_form_meta WHERE form_id = 4 /* From [yourcri.com/6-steps-make-communications-investment/] in
[/nas/content/live/yourcri/wp-content/plugins/gravityforms/forms_model.php:4935] */;
0.4418 [ms]
SELECT * FROM wp_rg_form WHERE id=4  /* From [yourcri.com/6-steps-make-communications-investment/] in
[/nas/content/live/yourcri/wp-content/plugins/gravityforms/forms_model.php:724] */;
0.5550 [ms]
 SELECT id FROM wp_rg_form_view
				WHERE form_id=4
				AND date_created BETWEEN DATE_SUB(utc_timestamp(), INTERVAL 1 DAY) AND utc_timestamp() /* From
[yourcri.com/6-steps-make-communications-investment/] in [/nas/content/live/yourcri/wp-content/plugins/gravityforms/forms_model.php:4113] */;
2.8419 [ms]
UPDATE wp_rg_form_view SET count = count+1 WHERE id=37091 /* From [yourcri.com/6-steps-make-communications-investment/] in
[/nas/content/live/yourcri/wp-content/plugins/gravityforms/forms_model.php:4118] */;
0.3259 [ms]
SELECT * FROM wp_rg_form WHERE id=4 AND is_trash = 0 /* From [yourcri.com/6-steps-make-communications-investment/] in
[/nas/content/live/yourcri/wp-content/plugins/gravityforms/forms_model.php:724] */;
0.4251 [ms]
SELECT option_value FROM wp_options WHERE option_name='gf_is_upgrading' /* From [yourcri.com/6-steps-make-communications-investment/] in
[/nas/content/live/yourcri/wp-content/plugins/gravityforms/includes/class-gf-upgrade.php:184] */;
Strict Only variables should be assigned by reference on line 559 in file /nas/content/live/yourcri/wp-content/themes/genesis/lib/classes/breadcrumb.php