System Support

To help you keep your communication system up and running, we offer a complete service package that covers wear, tear, replacement and repair of your equipment.

Our complete maintenance program includes:

Preventative Maintenance

We take a number of preventative measures—routine systems tests, inspections, data backup, battery tests, diagnostics, filter cleaning and replacement—to keep your system working at optimum levels. Not only does preventative maintenance extend the life of your investment, but it also helps us detect potential problems in your system before they become a problem for you.

On-Call Support

If something should go wrong with your system, our support team is on call 24/7 to help you get back up and running in no time. In fact, we guarantee a two-hour response time for emergencies.

Replacement Stock

Our maintenance customers have priority access to the more than $2 million in replacement inventory available at our local service centers.

Consultation and Education

We provide ongoing professional consultation services, end-user training and communication etiquette classes as an added benefit to you.

Communicating with Your Phone Company

If we discover that a problem you have reported relates to your local telephone company or carrier, you can count on us to report, coordinate and follow-up with them on the repair of the problem.

Protect your investment and get the most out of your communications system by putting our support services to work for you. Contact CRI today for your free business communications consultation.

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